English for Restaurant Staff
Speak confident English
at work — starting today
Free guides, downloadable packs and interactive lessons for restaurant and hotel staff serving international guests. A2–B1 level throughout.
Hi, I’m Dan. I’m an English teacher based in Vietnam. I created The ESL Room to give restaurant and hotel staff the practical English they actually need on shift — not textbook exercises. All 34 blog guides are free. You can also try a full interactive lesson before you buy anything.
34Free blog guides
9Downloadable packs
1Free interactive lesson
A2–B1Level throughout
Free Blog Guides
How to Seat Guests Professionally: The Host’s Complete Script
Read guideFormal vs Casual Restaurant English: When to Say “May I” vs “Can I”
Read guideSpeaking to Managers & Coworkers: Restaurant Workplace English
Read guideNumbers & Money in Restaurant English: Bills and Tips
Read guideManaging Payment and Separate Checks: Smooth Checkouts
Read guideHow to Take Orders from a Large Group: Server Script
Read guide10 Common Mistakes Waiters Make in English: The Complete Guide
Read guide10 Things You Should Never Say to a Restaurant Guest
Read guide20 Upselling Phrases Waiters Can Use (That Don’t Sound Pushy)
Read guideHow to Upsell Without Being Pushy: Natural Server Techniques
Read guideRecovering from Mistakes: Handling Order Errors with Confidence
Read guideYour First Week as a Waiter: Scripts for Every Situation
Read guideHow to Handle Customer Complaints: A Simple 3-Step Method
Read guideHow to Greet an Angry Customer: Real Server Script
Read guideHow to Handle Food Complaints Without Losing Your Cool
Read guideCustomer Complaint Scripts for Restaurant Staff (Word-for-Word)
Read guideHow to Handle Food Allergies and Dietary Requests in English
Read guideHow to Describe Food Like a Professional: 20 Adjectives
Read guideAppetizers & Starters: How to Describe the Perfect Beginning
Read guideMain Courses: Describing Proteins, Sides & Preparation
Read guideDesserts & After-Dinner Service: The Sweet Finish
Read guideWine & Beer Service: Confident Beverage Recommendations
Read guideNon-Alcoholic Drinks: Coffee, Tea & Beverage Confidence
Read guideEnglish for Breakfast Service: Complete Guide for Hotel Staff
Read guideThe Waiter’s Guide to Cocktail English: 10 Most Popular Drinks
Read guideAle vs Lager: The Waiter’s Guide to Describing Beer in English
Read guideHow to Get Hired as a Server: The Complete Interview Guide
Read guideYour First 30 Days as a Server: How to Succeed
Read guideHandling Workplace Conflicts: Know Your Rights as a Restaurant Worker
Read guideHow to Ask for a Raise or Promotion: A Server’s Complete Guide
Read guideProfessional References and Recommendation Letters
Read guideWhy I Created English for Waiters: A Course That Actually Works
Read guideDownloadable Packs
Script Pack
Waiter’s Complaint Handling Script Pack — 8 Real Scenarios
View on Etsy
Script Pack
Restaurant Phone English Scripts — 6 Real Phone Call Scenarios
View on Etsy
Guide
Breakfast Service English Guide — For Hotel and Restaurant Staff
View on Etsy
Guide
Waiter’s Guide to Cocktail English — 10 Most Popular Cocktails
View on Etsy
Guide
Ale vs Lager: Waiter’s Guide to Describing Beer in English
View on Etsy
Phrase Guide
The Waiter’s English Phrase Guide — 60 Essential Phrases
View on Etsy
Guide
10 Common English Mistakes Waiters Make — and How to Fix Them
View on Etsy
Roleplay Pack
Restaurant English Roleplay Pack — 10 Waiter Training Scenarios
View on Etsy
Cheat Sheet
Restaurant Server Cheat Sheet Collection
View on EtsyPodcast
Podcast
Listen now →
The Confident Server
English for restaurant workers — listen on Spotify, Apple Podcasts and more. Perfect for your commute or before a shift.
Ready for the full course?
22+ video lessons covering every part of restaurant service — with an AI practice tutor built for hospitality staff.
View the English for Waiters Course